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Call Center Services

CALL CENTER SERVICES

Outbound Call Center Services in Sydney

Need an experienced tele-caller who can pitch or receive call for your products and services? At ITERICS, we offer Outbound and Inbound Call Center Services in Sydney. 

Telemarketing Services

We dial to potential customer from data provided by you and explain about your product and services. Outsourcing to us can help you generate leads and create further sales opportunities.

Appointment Requirement

Iterics experienced team located offshore can manage your appointment professionally and align them for you so you are aware of your appointment in advance.

Direct Marketing

We can be part of your product marketing campaign and proactively approach customer by calling them with our skilled sales team professional.

Lead Generation

Our offshore team can call potential customer to generate leads for your product and services. Benefit for lead generation is you have filtered data to reach potential customer for your products.

Inbound Call Center Solutions in Sydney

Iterics provides customer focused inbound call center which enable your customer to reach you when needed. Outsourcing to offshore can significantly reduce cost of onshore resource and infrastructure. With our dedicated team set up offshore you can rely on us and make your business more available to customer during off business hours.

Customer Care Services

We offer customer care services for product and services. By enabling customer care services for your product, you can have customer queries solved within time frame which leads to customer satisfaction.

24*7 Help Desk

Want to be available to your customer 24*7? We are here to help you, with our offshore team, customer can reach us and get answer for any query they might have. Ensuring timely help to your customer can greatly enhance customer satisfaction.

Phone Answering Service

Missing a call can be missing an opportunity for your business. With our offshore team you can have a dedicated person to answer call and we make sure that call is answered. We also provide detail report for caller on a daily and weekly basis.